I find the friction on your website that’s making customers leave. Then I fix it.

You launched your site, and it’s getting traffic.

Nice one. That’s no small task, and it was probably pricey and exhausting. But it’s only half the battle.

If you’re like most business owners, you stopped there and hoped for the best, without doing the unglamorous work of watching what visitors actually do, seeing where they get stuck, and understanding why they leave.

That’s grunt work, and it takes someone who knows where to look.

When it’s done right, more of the people already visiting your site end up calling, booking, or buying.

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I’m Dave Bloom, an independent UX/UI designer, developer, and strategist with 14 years in the web game.

I’ll go through your website like a new customer would and point out what’s unclear, missing, or otherwise keeping your visitors from becoming customers.

I work hourly, so there’s no big contract or proposal to hold up the show.

Email me to set up a friction audit. We’ll chat first, see what you’re selling and how I can help, then dive in.